According to the National Association of Professional Collection Agencies (NAPCA), in 2020, banks transferred loans totaling 582 billion rubles to debt recoverers. This is the largest amount of funds since the beginning of statistics on this indicator (since 2013).

According to NAPCA statistics, 8.4 million debt cases were transferred to debt collectors last year as part of the first placement, which is 300 thousand more than in 2019. The total amount of debt on agency charges increased by 6.8% and reached 582 billion rubles. The average amount of debt is 69 thousand rubles. This is almost 2% more than was recorded at the end of 2019.

The volume of second placement in 2020 amounted to 762 billion rubles, a year earlier this figure was equal to 1.1 trillion rubles. The total number of second placement cases is 4.5 million, up from 3.7 million in 2019.

The average recovery efficiency of the first placement portfolio, which was active for three months, in 2020 was 4.7%. The growth compared to the same period was 1%. The average recovery efficiency of the second placement portfolio was 0.76%.

But the assignment of claims (cession) showed a decrease in indicators, it follows from the statistics of NAPCA. In 2020, 1.9 million such cases were transferred to debt collectors for a total amount of 262 billion rubles. Compared to 2019, the volume of the offer decreased by 34%, and the number of cases — by 22%. At the same time, the average closing price of the transaction in 2020 was 4.48%, which is almost 2% more than a year earlier. In the first quarter of 2021, the cession continued to decline. In January-March of this year, 246.2 thousand cases were transferred to debt collectors for a total amount of 31.4 billion rubles. The volume of the offer compared to the first quarter of 2020 decreased by 12%, the number of cases-by 8.6%. The average closing price of the transaction increased from 4.48% to 7.99%.

Fedor Vachata, the CEO of “M.B.A. Finance”, confirmed the trend of increasing the volume of transactions on agency-based services and cession, indicated by NAPCA. He notes that their number has increased slightly because all companies had to restructure the format of work, and since debt collection is not the main activity of credit institutions, the most reasonable step was to outsource them to professional debt collectors.

“We are certainly talking about a record number since 2013. But let’s be honest, in the period from 2014 to 2019, the volume of debt transferred to debt collectors did not fall much. That is, we can’t say that in 2019, debts were transmitted 2 times less than in 2020. On the example of our company, we record an increase in transfers by about 15-20%,” says Fedor Vachata.

At the same time, debt collectors don’t experience difficulties due to the increased load, the representative of the company explained. In addition to the classic call centers, professional debt collectors also actively implement special software that allows them to work with any volume.